Bespoke Dental - Your Trusted Dental Care Provider

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Website Privacy Policy & Terms and Conditions

1. Privacy Policy

1.1 Commitment to Your Privacy

At Bespoke Dental, we value and respect your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained through our website. We are fully committed to complying with the Health Insurance Portability and Accountability Act (HIPAA), Florida privacy laws, and applicable federal regulations.

1.2 Protected Health Information (PHI) and HIPAA Compliance

If you submit personal health information through our website (e.g., via appointment request forms, contact forms, or patient portals), we treat this information as Protected Health Information (PHI) under HIPAA. Our practice adheres to the following HIPAA privacy and security standards:

• Access Control: Only authorized personnel may access PHI.
• Data Encryption: Data transmitted online is encrypted using industry-standard security protocols (SSL/TLS).
• Training: Staff members are trained regularly on HIPAA policies and procedures.
• Breach Notification: In the event of a data breach involving your PHI, we will notify you in accordance with HIPAA regulations and Florida law.

We will not share your PHI with third parties without your explicit written authorization unless permitted or required by law (e.g., for treatment, billing, or healthcare operations).

1.3 Information We Collect

a) Personal and Non-Personal Information

We may collect:

• Your name, phone number, email address, and other contact details
• Information you submit through forms (e.g., appointment requests, contact inquiries)
• Non-identifiable technical information via cookies (e.g., browser type, IP address, pages visited)
   

b) Cookies and Analytics

We use cookies and analytics tools (e.g., Google Analytics) to enhance user experience and monitor site performance. You may disable cookies via your browser settings.

1.4 How We Use Your Information

We use collected information to:

• Respond to appointment and service inquiries
• Improve website functionality and user experience
• Communicate with you about practice updates, services, or health-related notices
• Comply with legal or regulatory requirements
   

1.5 Your Rights

Under HIPAA and applicable Florida law, you have the right to:

• Request access to or correction of your PHI
• Request restrictions on the use or disclosure of your PHI
• File a complaint if you believe your rights have been violated (with our office or the U.S. Department of Health & Human Services)
   

To exercise any of these rights, please contact us at info@lutzbespokedental.com

1.6 Data Security Measures

We implement administrative, physical, and technical safeguards to protect your information, including:

• Secure servers and firewalls
• HTTPS encryption for data transmission
• Routine security audits and staff compliance reviews
   

2. Terms and Conditions of Use

By using our website, you agree to the following terms and conditions:

2.1 Medical Disclaimer

The information provided on this website is for general informational purposes only. It is not a substitute for professional dental or medical advice, diagnosis, or treatment. Always consult with your dentist or physician for personalized care.

2.2 Use of Website

You agree not to:

• Use this website for any unlawful purpose 
• Attempt to gain unauthorized access to systems or data
• Transmit any viruses, malware, or harmful code
• Use automated tools (e.g., bots, scrapers) to collect information from the site
   

2.3 Intellectual Property

All content on this website (text, images, logos, videos, and designs) is the property of Bespoke Dental and is protected by U.S. copyright and trademark laws. You may not copy, reproduce, distribute, or modify any part of this website without prior written permission.

2.4 Limitation of Liability

Bespoke Dental is not liable for any direct, indirect, incidental, or consequential damages arising out of your use of the website, including any reliance on its content.

2.5 Third-Party Links

Our website may include links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external sites.

2.6 Florida Residents' Rights

Under Florida Information Protection Act (FIPA) and other state laws, residents have the right to:

• Be notified of data breaches affecting their personal data
• Access, correct, or delete their personal information stored by us
• Request how their data is used and shared 

Requests may be submitted to: info@lutzbespokedental.com

2.7 Changes to Policy and Terms

We reserve the right to update these policies at any time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised terms.

3. Contact Information

If you have questions about our Privacy Policy, Terms of Use, or how we handle your information, please contact us:

Bespoke Dental
info@lutzbespokedental.com

Bespoke Dental SMS Terms of Service

By providing your phone number to Bespoke Dental, you consent to receive SMS messages from us. These messages may include:

• Appointment reminders
• Appointment confirmations
• Follow-ups after visits
• Promotional offers
• Important office updates or notifications
   

Messaging frequency may vary.
Message and data rates may apply depending on your mobile carrier.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at www.bespokedentalfl.com

We value your privacy. SMS consent and personal phone numbers are not shared with third parties or affiliates for marketing purposes.